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A caregiver holding the elder's hand
A caregiver holding the elder's hand
A caregiver holding the elder's hand
A caregiver holding the elder's hand

FORAConnect Chronic Care Management Solution

Chronic care management (CCM) offers comprehensive care management and coordination services to patients with two or more chronic conditions.

A caregiver holding the elder's hand

What is CCM?

Improve Patient Outcomes, Increase Patient Satisfaction, Receive Reimbursement
Improve Patient Outcomes, Increase Patient Satisfaction, Receive Reimbursement
Improve Patient Outcomes, Increase Patient Satisfaction, Receive Reimbursement
Improve Patient Outcomes, Increase Patient Satisfaction, Receive Reimbursement

CCM is a critical component of primary care that contributes to better outcomes and higher patient satisfaction. The Centers for Medicare & Medicaid Services (CMS) have instituted distinct reimbursement codes to compensate providers for the supplementary time and resources expended in delivering interim care between appointments, particularly benefiting numerous Medicare and dual-eligible (Medicare and Medicaid) recipients.

Benefits of Offering CCM Service in Your Practice

CCM helps providers deliver the coordinated care your patients need. Offering CCM enables providers to sustain and grow your practice and improve patient satisfaction.

Improve

Improve efficiency

Improve patient satisfaction and compliance

Improved care for patients

Increase

Increase revenue for coordinated CCM services provided

Decrease

Decrease hospitalization and emergency department visits

Decrease patient’s overall co-insurance

CCM Workflow

CCM flow icon: Consent, Care Plan, Record, Communicate, Bill, Retain
CCM flow icon: Consent, Care Plan, Record, Communicate, Bill, Retain
CCM flow icon: Consent, Care Plan, Record, Communicate, Bill, Retain
CCM flow icon: Consent, Care Plan, Record, Communicate, Bill, Retain

Critical Components of Chronic Care Management(CCM) for Providers:

Access and Continuity of Care

Ensure 24/7 patient access to physicians, Qualified Healthcare Professionals (QHCPs), and clinical staff to address urgent healthcare needs.

Medication Assessment

Oversee and review a patient's medication regimen to evaluate adherence, potential interactions, and self-management.

Comprehensive Care Management

Providers are encouraged to employ system-based approaches for delivering timely preventive care services and managing a patient's medical, functional, and psychosocial requirements.

Care Coordination

Providers are tasked with coordinating with home and community-based clinical service providers, documenting all communication regarding the patient's medical needs.

Structured Documentation of Patient Information

Use certified Electronic Health Record (EHR) technology to record patient data.

Enhanced Communication Opportunities

Facilitate communication between patients and caregivers through secure messaging, the Internet, or non-face-to-face consultation options.

A physician using a keyboard at the office
A physician using a keyboard at the office
A physician using a keyboard at the office
A physician using a keyboard at the office

Convenient Billing Processes for CCM in 24/7 HealthView

CPT Code

99437

99439

99487

99489

99490

99491

FORA 24/7 HealthView telehealth system offers an easy and convenient approach to fulfilling CMS reimbursement requirements for CCM service.

FORA Telehealth System 24/7 HealthView

Record correct information

Bill CPT codes appropriately

Flexible workflow setting

Track service time

Intervene before escalation

FORA Telehealth System 24/7 HealthView

Want to know the simplest way to manage chronic conditions and achieve your patient goals?