FORAConnect Chronic Care Management Solution
Chronic care management (CCM) offers comprehensive care management and coordination services to patients with two or more chronic conditions.
What is CCM?
CCM is a critical component of primary care that contributes to better outcomes and higher patient satisfaction. The Centers for Medicare & Medicaid Services (CMS) have instituted distinct reimbursement codes to compensate providers for the supplementary time and resources expended in delivering interim care between appointments, particularly benefiting numerous Medicare and dual-eligible (Medicare and Medicaid) recipients.
Benefits of Offering CCM Service in Your Practice
CCM helps providers deliver the coordinated care your patients need. Offering CCM enables providers to sustain and grow your practice and improve patient satisfaction.
Improve
Improve efficiency
Improve patient satisfaction and compliance
Improved care for patients
Increase
Increase revenue for coordinated CCM services provided
Decrease
Decrease hospitalization and emergency department visits
Decrease patient’s overall co-insurance
CCM Workflow
Critical Components of Chronic Care Management(CCM) for Providers:
Access and Continuity of Care
Ensure 24/7 patient access to physicians, Qualified Healthcare Professionals (QHCPs), and clinical staff to address urgent healthcare needs.
Medication Assessment
Oversee and review a patient's medication regimen to evaluate adherence, potential interactions, and self-management.
Comprehensive Care Management
Providers are encouraged to employ system-based approaches for delivering timely preventive care services and managing a patient's medical, functional, and psychosocial requirements.
Care Coordination
Providers are tasked with coordinating with home and community-based clinical service providers, documenting all communication regarding the patient's medical needs.
Structured Documentation of Patient Information
Use certified Electronic Health Record (EHR) technology to record patient data.
Enhanced Communication Opportunities
Facilitate communication between patients and caregivers through secure messaging, the Internet, or non-face-to-face consultation options.
Convenient Billing Processes for CCM in 24/7 HealthView
CPT Code
99437
99439
99487
99489
99490
99491
FORA 24/7 HealthView telehealth system offers an easy and convenient approach to fulfilling CMS reimbursement requirements for CCM service.
Record correct information
Bill CPT codes appropriately
Flexible workflow setting
Track service time
Intervene before escalation